The family run company Käthe Wohlfahrt is an ambassador for the traditional German Christmas tradition. We supplement this in our comprehensive range with contemporary decoration items for your home. We would like to evoke beautiful memories and emotions with our products and to take our customers into a unique Christmas world in our lovingly arranged specialist shops.
To achieve this, the following points are our guiding principles:
Cultivation and Continuation of the German Christmas Tradition
We would like to give people the opportunity to experience the German Christmas tradition. And that is not just for visitors from Germany, but also for our international audience. In this, trends and the spirit of the age are incorporated into the selection of our range as well as traditional forms. In addition to this, we would like to support German traditional manufacturers and therefore prefer to offer their products in our assortment. The German Christmas Museum joined onto our main shop in Rothenburg ob der Tauber forms the scientific basis of our range. Thanks to our research work we have well-founded knowledge about the historical Christmas and thus create a bridge between the past, present and future.
Uniqueness of the Shops and Products
In our shops, we take our customers into a world that lets them forget everyday life. We achieve this with a special type of product presentation that varies individually from shop to shop and which has made us the market leader in traditional Christmas shops. The customer recognises our shops and the developments from our artists’ workshops straight away from their special, lovingly detailed design and arrangement.
We always offer our customers the best service. This means, in particular, that in our specialist shops we offer qualified advice from our trained personnel in German and English and frequently also in other foreign languages. Payment can of course be made with all common currencies, credit cards and debit cards. Upon request, we send our products to places all over the world and our customer service is available for our customers around the clock. For customers from non-EU countries we offer complete TAX-FREE service.
We guarantee the quality of our products. The selection of the items and suppliers is therefore subject to strict criteria and is checked time after time. Thanks to trained specialist personnel, not only in sales but also “behind the scenes”, we can offer our own repair and replacement parts service for any damage that occurs later.